Going grey

In part one of this three-part series on working with aging clients, learn how to customize your service for elderly clients. Part two, on Wednesday, explores strategies for keeping clients’ finances on track in retirement, and part three, on Thursday, outlines tips for protecting aging clients from scams. Learn more about working with elderly clients in a video on IE.TV, and in a webinar taking place on October 22.

October 25, 2013

Protecting elderly clients from fraud

Watch for red flags, such as clients unexpectedly asking for a quick withdrawal of funds

  • October 25, 2013 October 31, 2019
  • 05:00

Signs an elderly client may be a victim of fraud

Matthew McGuire, national anti-money laundering practice leader with MNP LLP in Toronto, discusses the signs that an elderly client may be a victim of fraud. He lists the three most common indicators that a deal is fraudulent, and outlines the responsibilities of advisors in the event of a suspected fraud. McGuire spoke to Fiona Collie, web reporter with Investment Executive, at the TMX Broadcast Centre in Toronto.

  • October 24, 2013 October 31, 2019
  • 05:00

Keeping clients’ plans on track in retirement

Continue with regular meetings, and ensure clients remain engaged with their investments after they retire

  • October 23, 2013 October 31, 2019
  • 05:00

Customize your service to meet older clients’ needs

Certain soft skills can come in handy when working with clients whose health is in decline

  • October 22, 2013 October 31, 2019
  • 05:00