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Chris Lobbezoo has been elected board chair of the Canadian Association of Financial Institutions in Insurance (CAFII).

Lobbezoo, vice president of creditor insurance at RBC Insurance, brings 25 years of experience to the role. He succeeds Nicole Benson, president and CEO of Valeyo, who has completed her two-year term as board chair.

“I want to congratulate Nicole Benson for her leadership as CAFII board chair over the past two years,” Lobbezoo said in a statement. “During her tenure, our association has expanded its use of customer satisfaction research on the products that CAFII members offer, and gained deeper insight into the insurance expectations of Canadians.”

Benson will remain on CAFII’s board as the director from her member organization.