Rhona Konnelly is the founder of Konnelly Consulting. She is a veteran of Canada’s life insurance industry and an advocate for ethical in-force policyholder servicing and consumer protection.
Rhona Konnelly is the founder of Konnelly Consulting. She is a veteran of Canada’s life insurance industry and an advocate for ethical in-force policyholder servicing and consumer protection.
The lack of a structured follow-up when a client changes hands can leave the policyholder vulnerable
Sector should enlist AI plus human expertise to avoid losing Canadians’ trust
A response to the July 31, 2025 Investment Executive article: “FSRA’s MGA Licensing proposal draws praise — and suggestions for improvement”