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The average face-to-face interaction with a client involves at least two hours when you include preparation time. Why not spend five minutes to increase your return on that investment of time?

  • April 27, 2017 November 6, 2019
  • 23:45

Dan Richards explains the most effective way to make recommendations to clients, based on research from best-selling author and seminal sales theorist Neil Rackham (Part 3 of 8)

  • April 24, 2017 October 30, 2019
  • 05:00

Dan Richards explains how to create meeting agendas tailored to engage your high net-worth clients (part 2 of 8)

  • April 17, 2017 October 30, 2019
  • 05:00

Dan Richards explains how to improve results in client meetings by 30% with some straightforward tactics (Part 1 of 8)

  • April 10, 2017 October 30, 2019
  • 05:45

Ellen Bessner and Dan Richards discuss how advisors should respond when they are audited by a regulator (Part 8 of 8)

  • March 20, 2017 November 9, 2019
  • 06:00

Ellen Bessner and Dan Richards discuss the steps you need to take right away if a client makes a complaint that may involve a lawsuit (Part 7 of 8)

  • March 12, 2017 November 9, 2019
  • 10:00

Ellen Bessner and Dan Richards explain that an issue with one regulator is increasingly requiring advisors to respond to several regulatory bodies (Part 6 of 8)

  • March 3, 2017 November 9, 2019
  • 16:00

Here are five strategies to help you get more from periodic review meetings and leave your clients with a positive feeling about seeing you. They will be more willing to attend your next meeting

  • March 1, 2017 November 6, 2019
  • 00:45

Ellen Bessner and Dan Richards explain three common approaches to managing clients' risk tolerance that leave advisors open to litigation risk (Part 5 of 8)

  • February 27, 2017 November 9, 2019
  • 06:30

Ellen Bessner and Dan Richards explain three key common know-your-client pitfalls that can lead to lawsuits (Part 4 of 8)

  • February 21, 2017 November 9, 2019
  • 06:30