Consumer protection | Investment Executive https://www.investmentexecutive.com/tag/consumer-protection/ Canada's news source for financial professionals Wed, 29 Apr 2026 20:09:03 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.investmentexecutive.com/wp-content/uploads/sites/3/2018/01/cropped-favicon-1-32x32.png Consumer protection | Investment Executive https://www.investmentexecutive.com/tag/consumer-protection/ 32 32 Industry innovates, but financial health suffers https://www.investmentexecutive.com/news/industry-innovates-but-financial-health-suffers/ Wed, 29 Apr 2026 20:09:03 +0000 https://www.investmentexecutive.com/?p=537592 Paper calls for guardrails against negative side effects of digital innovation

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]]> Do bank customers have a right to an account? https://www.investmentexecutive.com/news/do-bank-customers-have-a-right-to-an-account/ Mon, 20 Apr 2026 14:02:31 +0000 https://www.investmentexecutive.com/?p=536622 Supreme Court to consider whether to allow appeal from ex-BMO client

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]]> Ontario’s budget on crypto, MGAs and pensions https://www.investmentexecutive.com/news/ontarios-budget-on-crypto-mgas-and-pensions/ Thu, 26 Mar 2026 21:32:36 +0000 https://www.investmentexecutive.com/?p=534934 Government highlights plans for innovation, consumer protection

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]]> RBC’s legal action tossed for excessive delay https://www.investmentexecutive.com/news/rbcs-legal-action-tossed-for-excessive-delay/ Wed, 25 Mar 2026 15:44:52 +0000 https://www.investmentexecutive.com/?p=534679 Court dismisses case, citing importance of timely dispute resolution

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]]> FCA consults on consumer redress reforms https://www.investmentexecutive.com/news/fca-consults-on-consumer-redress-reforms/ Tue, 17 Mar 2026 18:54:22 +0000 https://www.investmentexecutive.com/?p=534070 U.K. regulator seeks faster resolutions for clients, greater certainty for firms

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]]> You need a better Reason Why letter https://www.investmentexecutive.com/inside-track_/jeff-cait/you-need-a-better-reason-why-letter/ Wed, 11 Mar 2026 17:27:26 +0000 https://www.investmentexecutive.com/?p=533609 Life insurance consumers deserve to know what they bought — and how it compares with other options

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]]> ESMA consults on avoiding groupthink at financials https://www.investmentexecutive.com/news/esma-consults-on-avoiding-groupthink-at-financials/ Wed, 25 Feb 2026 20:36:23 +0000 https://www.investmentexecutive.com/?p=532589 Regulators review suitability guidance for industry management

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]]> BoC hits fintech with compliance order https://www.investmentexecutive.com/news/boc-hits-fintech-with-compliance-order/ Wed, 18 Feb 2026 18:58:52 +0000 https://www.investmentexecutive.com/?p=532004 Bank halts retail payment activity, citing concerns about shortfall

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]]> FCAC fines BMO $4M for overcharging fees https://www.investmentexecutive.com/news/fcac-fines-bmo-4m-for-overcharging-fees/ Mon, 02 Feb 2026 19:33:26 +0000 https://www.investmentexecutive.com/?p=530833 Error went undetected despite over 500 complaints; affected more than 100,000 customers

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]]> OSFI consults on regime for industry accountability https://www.investmentexecutive.com/news/osfi-consults-on-regime-for-industry-accountability/ Thu, 29 Jan 2026 22:14:04 +0000 https://www.investmentexecutive.com/?p=530675 Regulator seeks suitability standards for senior industry personnel

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