OmbudService for Life & Health Insurance – Investment Executive https://www.investmentexecutive.com Canada's news source for financial professionals Wed, 27 Sep 2023 16:09:16 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.3 https://www.investmentexecutive.com/wp-content/uploads/sites/3/2018/01/cropped-favicon-1-32x32.png OmbudService for Life & Health Insurance – Investment Executive https://www.investmentexecutive.com 32 32 Help clients find lost bank accounts and insurance policies https://www.investmentexecutive.com/news/industry-news/help-clients-find-lost-bank-accounts-and-insurance-policies/ Fri, 01 Sep 2023 19:00:49 +0000 https://www.investmentexecutive.com/?p=470602 Although there are tools to help, financial advisors still say it’s best to maintain updated information

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OLHI appoints regional head of communications for Western Canada https://www.investmentexecutive.com/news/people/olhi-appoints-regional-head-of-communications-for-western-canada/ Tue, 04 Feb 2020 16:04:40 +0000 https://www.investmentexecutive.com/?p=394856 Kim Alison Fraser assumes the newly created role immediately

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Insurance OmbudService appoints new CEO https://www.investmentexecutive.com/news/people/insurance-ombudservice-appoints-new-ceo/ Tue, 13 Aug 2019 18:01:12 +0000 https://www.investmentexecutive.com/?p=385560 Glenn O'Farrell to serve as chief executive and ombudsman

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Insurance OmbudService makes western expansion a priority https://www.investmentexecutive.com/news/industry-news/insurance-ombudservice-makes-western-expansion-a-priority/ Mon, 17 Sep 2018 14:45:03 +0000 https://www.investmentexecutive.com/?p=355801 Insurers are becoming more diligent of informing consumers about the dispute resolution service

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Complaints about life and health insurance industry rise to highest level ever https://www.investmentexecutive.com/news/industry-news/complaints-about-life-and-health-insurance-industry-rise-to-highest-level-ever/ Tue, 19 Sep 2017 19:55:00 +0000 https://www.investmentexecutive.com/uncategorized/complaints-about-life-and-health-insurance-industry-rise-to-highest-level-ever/ OLHI’s annual report notes that the organization is pursuing changes to the way complaints about independent agents are handled

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Insurance ombudservice closes most investigations in its history in 2015-16 https://www.investmentexecutive.com/news/industry-news/insurance-ombudservice-closes-most-investigations-in-its-history-in-2015-16/ Wed, 21 Sep 2016 16:50:00 +0000 https://www.investmentexecutive.com/uncategorized/insurance-ombudservice-closes-most-investigations-in-its-history-in-2015-16/ The increase is attributed primarily to new processes that OLHI has implemented for assessing and handling complaints

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Insurance complaint submission made easier https://www.investmentexecutive.com/news/industry-news/insurance-complaint-submission-made-easier/ Fri, 17 Jun 2016 17:15:00 +0000 https://www.investmentexecutive.com/uncategorized/insurance-complaint-submission-made-easier/ The OmbudService for Life and Health Insurance has revamped its website with a new suite of online tools

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Regulators monitoring OBSI compensation refusal cases https://www.investmentexecutive.com/news/from-the-regulators/regulators-monitoring-obsi-compensation-refusal-cases/ Thu, 07 Apr 2016 17:00:00 +0000 https://www.investmentexecutive.com/uncategorized/regulators-monitoring-obsi-compensation-refusal-cases/ The Joint Regulators Committee has created a process for OBSI to report possible systemic issues to the regulators

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Insurance ombudsman doesn’t seek greater enforcement powers https://www.investmentexecutive.com/insight/letters-to-the-editor-insurance-ombudsman-doesnt-seek-greater-enforcement-powers/ Wed, 11 Nov 2015 20:30:00 +0000 https://www.investmentexecutive.com/uncategorized/letters-to-the-editor-insurance-ombudsman-doesnt-seek-greater-enforcement-powers/ OLHI finds that non-binding recommendations are effective

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Insurance: Solving complaints https://www.investmentexecutive.com/newspaper_/front-page/insurance-solving-complaints/ Fri, 09 Oct 2015 04:00:00 +0000 https://www.investmentexecutive.com/uncategorized/insurance-solving-complaints/ Mortgage life insurance is the source of many complaints

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