Research by:
James Gaughan, Surina Nath, Daniel Reale-Chin
Research editors:
Fiona Collie, Katie Keir
Guidance from firms is appreciated by surveyed advisors
As the pandemic pushed insurers to adapt and grow, firms prioritized advisors’ needs
The satisfaction of insurance advisors hinges largely on respect for their independence
The advisors surveyed in 2021 were more satisfied, with even the lowest-rated firms seeing many areas of improvement
Firm violated securities rules by breaching concentration limits, misleading investors
Luxury tax and increased eligibility for the disability tax credit are now law as Bill C-19 passes
Across multiple industry segments, shifts have occurred