Research by:
James Gaughan, Surina Nath, Daniel Reale-Chin
Research editors:
Fiona Collie, Katie Keir
Firms that responded to advisors' concerns and helped them solve problems were rated highest
How insurance advisors rated their agencies' performance
Advisors who made more than $1 million jumped to 14.4% from 3.1% last year
IDC WIN was rated highest in all three back-office categories
Taxpayer penalized for overcontribution after relying on My Account information
Other industry veterans and groups are also shifting firms
Also in this tech roundup: Equisoft partners with Life Design Analysis
Risky firms, crypto platforms add to compliance division's workload