Almost one-third of Ontario business say they have experienced a negative impact from SARS, but nearly eight out of 10 say they have no contingency plans in place, according to a new survey.

In an on-line survey of members conducted by the Ontario Chamber of Commerce, 32% said they have been hurt by the SARS outbreak, while 78% indicated they have no plans if SARS hit their workplace.

Businesses hurt by SARS said the impact has been from less business activity, the cancellation of events and lost customers.

The lack of contingency was particularly apparent in small businesses (fewer than 50 employees): 83% said they had no such plans. Among larger businesses (more than 50 staff), the number was 62%.

The survey, which was conducted during the period April 16 to April 23, received a total of 739 respondents from across the province who answered seven questions relating to the impact on business, contingency planning and the government’s management of the crisis.

Tourism and hospitality was the industry most affected by the SARS outbreak: according to 20% of respondents. Next was business services at 18%; retail, 10%; and manufacturing, 6%.

When asked to rate the government’s response to the SARS outbreak, 70% of those who expressed an opinion, felt the government was managing the situation well or very well. Asked what the government can do to assist businesses that have been impacted by SARS, 80% supported mandatory quarantine for infected SARS patients and 65% said better communications that Ontario is a safe place to conduct business and visit.

“There’s no doubt that SARS is having an impact on businesses in Ontario,” said Len Crispino, president and CEO of the OCC. “However, it’s important to keep it in perspective and convey the fact that SARS is on the decline with new cases diminishing steadily.”

Of the total companies who responded 79% had 50 employees or less and 21% had 50 employees or more.

The OCC represents over 57,000 businesses through 156 local Chambers of Commerce and Boards of Trade, and has been the voice of business in Ontario since 1911.