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Report Card on Banks 2016

Most financial advisors in the banking channel are casting a critical eye on their respective firms and taking them to task over the numerous failings they see at their banks, ranging through the back office to consumer advertising and the way the banks take stock of advisors’ feedback.

June 23, 2016

Major focus on financial planning

Banks are improving their financial planning tools as the practice becomes more important to the firms and their advisors

  • June 23, 2016 June 23, 2016
  • 23:10

Banking model proves to be successful

Advisors with banks, who tend to be younger than brokerage and dealer reps and get paid mostly by salary, are holding their own

  • June 23, 2016 January 19, 2018
  • 23:10

Are robo-advisors a looming threat?

There's much debate about how robo-advisors will impact the traditional financial services sector

  • June 23, 2016 June 23, 2016
  • 23:10

Greater focus needed in advertising

Advisors would like to see their banks promote financial planning rather than only mortgages in their advertisements

  • June 23, 2016 June 23, 2016
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Report Card on Banks 2016 main chart

How advisors rated their firms

  • June 23, 2016 January 19, 2018
  • 23:10

Bank advisors cast a critical eye

Given the many changes to this year's Report Card, firms' lower ratings may not be that much of a surprise

  • June 23, 2016 January 22, 2018
  • 23:10

Back-office blunders continue

Although most advisors say back-office functions need improving, some firms are meeting their advisors' expectations

  • June 23, 2016 January 19, 2018
  • 23:10

Banks, advisors failing to communicate

Advisors have opportunities to make their voices heard, but many complain that their firms do very little with the feedback

  • June 23, 2016 January 19, 2018
  • 23:10

Seniors’ issues take centre stage

Banks are well prepared to deal with the unique issues affecting aging Canadians

  • June 23, 2016 January 22, 2018
  • 23:03