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Dealers’ Report Card 2019

Signs of slow and steady improvement were apparent in Investment Executive’s 2019 Dealers’ Report Card, but persistent issues remain

May 30, 2019

Back to balance for dealer advisors

Firms are performing better overall, though persistent and growing issues still threaten

  • May 31, 2019 June 14, 2019
  • 00:18

Dealers’ Report Card 2019 main chart

See how advisors rated their firms

  • May 31, 2019 June 14, 2019
  • 00:17

Rising tide lifts advisors

Advisors at Canada's fund dealers are generating impressive growth in assets and boosting productivity

  • May 31, 2019 June 14, 2019
  • 00:16

A question of connection

Support and communications categories were big factors in which firms came out on top

  • May 31, 2019 June 14, 2019
  • 00:15

The weight of proprietary product

Negative perceptions about in-house offerings can affect firms' ratings

  • May 31, 2019 June 14, 2019
  • 00:14

Praise and critique for fee-based support

While the category rating stayed the same, the satisfaction gap widened

  • May 31, 2019 June 14, 2019
  • 00:13

Need for insurance support growing

Insurance revenue jumped, but firms aren't meeting advisor expectations quite yet

  • May 31, 2019 June 14, 2019
  • 00:12

Importance of branch managers rises

Branch manager roles vary across dealers, but all advisors seek reliable, expert guidance

  • May 31, 2019 June 14, 2019
  • 00:11