Practice Management

How not to get sued

In this eight-part video series, Ellen Bessner, partner, Babin Bessner Spry LLP, speaks with host Dan Richards about the most common reasons advisors get sued and how to steer clear of lawsuit risks. Photo copyright: halfpoint/123RF.

In this Special Feature

  • Three things advisors need to know to survive an audit

    In the final video of our eight-part series, “How not to get sued,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss how advisors should respond when they are audited by a regulator.

  • How to handle client complaints

    In part seven of an eight-part series, “How not to get sued,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss the steps you need to take when a client makes a complaint

  • Regulatory changes that endanger your licences

    In part six of an eight-part series, “How not to get sued,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss how an issue with one regulator is is increasingly requiring advisors to respond to several regulators or certification bodies.

  • Three risk tolerance traps

    In part five of an eight-part series, “How not to get sued,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss common approaches to managing clients' risk tolerance that can lead to lawsuits

  • Three KYC traps

    In part four of an eight-part series, “How not to get sued,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, explain three key common know-your-client pitfalls that can lead to lawsuits.

  • Prepare for the next mystery shop

    In part three of an eight-part series, “How not to get sued,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, explain key takeaways for advisors from the Ontario Securities Commission mystery shop exercise in 2015, and give tips on handling upcoming mystery shops by the regulators.

  • Three shortcuts that can cause legal trouble

    In part two of an eight-part series, “How not to get sued,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss three common advisor shortcuts that can lead to lawsuits in the long term.

  • The risk of accepting dangerous prospects

    In part one of an eight-part series, “How not to get sued,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss how to screen out problem prospects before they become clients.