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Dealers’ Report Card 2015

Despite surging stock markets and an all-time high in mutual fund assets under management, advisors are falling behind and looking to their firms for more support. From the June 2015 issue of Investment Executive newspaper.

May 22, 2015

Dealers’ Report Card 2015: Editors discuss setback for advisors

Pablo Fuchs, senior editor with Investment Executive, and Fiona Collie, staff writer, discuss the results of the Dealers’ Report Card 2015, which reveal that the average book of business dropped for the first time since the financial crisis, despite healthy gains in mutual fund assets under management.

  • May 22, 2015 November 9, 2019
  • 09:15

Dealers’ Report Card 2015 main chart

How advisors rated their firms

  • May 21, 2015 June 15, 2021
  • 23:00

Reps fail to move forward

Although advisors are making significant efforts to get ahead in today's challenging environment, their AUM is dropping in value while their firms struggle to deliver in key areas

  • May 21, 2015 November 16, 2019
  • 23:00

Firms’ proactivity is praised

Advisors lauded firms that make an effort to let advisors know what's important in a variety of ways

  • May 21, 2015 November 16, 2019
  • 23:00

Rewards fail to motivate advisors

Although most advisors gave their dealer firms' rewards programs a shrug of the shoulder, some consider them appealing

  • May 21, 2015 November 16, 2019
  • 23:00

Back office still fails to meet needs

Advisors' complaints about their back offices remained the same as in previous years. Most notably, advisors cited overworked staff, delayed response times and multiple processing errors. Only a few firms have found the recipe for success

  • May 21, 2015 November 16, 2019
  • 23:00

Advisors look to financial planning

Financial planning is becoming more important. Advisors said it helps them show the value they provide to their clients

  • May 21, 2015 November 16, 2019
  • 23:00

Advisors suffer a setback

Despite surging equities markets and increasing assets being directed into mutual funds, advisors surveyed for this year's Report Card report a drop in the average book of business, number of client households served and productivity

  • May 21, 2015 November 16, 2019
  • 23:00

Strong leadership is vital

Advisors went out of their way to praise executives who take the time to develop and maintain personal relationships with them. Such efforts build trust and help to keep advisors in the loop about what's important

  • May 21, 2015 November 16, 2019
  • 23:00

Bracing for the impact of CRM2

About half of the advisors who ply their trade with Canada's mutual fund and full-service dealers have a litany of concerns about the challenges that the implementation of CRM2 could mean for their businesses

  • May 21, 2015 November 16, 2019
  • 23:00