CRM2 Guide 2015

At the midpoint of the three-year implementation of the second phase of the client relationship model (CRM2) project, some of the most challenging reforms are yet to come. Prepare your practice for regulatory change with CRM2 Guide 2015, a supplement to the October 2015 issue of Investment Executive.

October 27, 2015

CRM2: Changing the way advisors and dealers do business (Replay)

Get the most up to date information and guidance on implementing the Client Relationship Model (CRM2), including practical tips, key deadlines and managing the client relationship

  • October 27, 2015 November 9, 2019
  • 10:00

CRM2: Client reporting changes that advisors must know

Adrian Walrath, assistant director, Investment Industry Association of Canada (IIAC), says advisors must be prepared to explain discrepancies between the fee and charges reports and performance reports that clients receive under CRM2.

  • September 18, 2015 November 9, 2019
  • 08:00

Preparing for point of sale

Advisors selling mutual funds must soon take clients through "Fund Facts"

  • September 17, 2015 November 9, 2019
  • 23:00

Get Ready for “ETF Facts”

Mutual fund rules are coming to exchange-traded funds

  • September 17, 2015 November 9, 2019
  • 23:00

The heavy lifting

Data collection and transmission are key elements of CRM2. Map out your digital strategy

  • September 17, 2015 November 9, 2019
  • 23:00

A rising risk: Complaints

Preparation is still the best way to avoid hearing from obsi

  • September 17, 2015 November 9, 2019
  • 23:00

Putting it on the table

The new cost and performance reports mark a fundamental shift

  • September 17, 2015 November 9, 2019
  • 23:00

2015 What you need to know

By yearend, firms must report market value, position cost and DSCs

  • September 17, 2015 November 9, 2019
  • 23:00

Getting to transparency

At the midpoint of the three-year CRM2 project, the most challenging reforms are yet to come

  • September 17, 2015 November 9, 2019
  • 23:00

Client statements: The redesign

Firms can use the new CRM2 requirements to connect more fully with their clients

  • September 17, 2015 November 9, 2019
  • 23:00